Courses for New Leaders at The University of Vermont Health Network

The UVM Health Network is committed to the training and development for team members at all levels. We are so glad that you are a part of the UVM Health Network leadership team.

As a new leader there is a lot to learn and operational excellence requires a strong understanding of business fundamentals across the Network.  While much of this will come through experience, we’d like to support you with a few short training programs (each should take only a few hours to complete) that we believe will be immediately useful for you.

You will have access to three courses in support of your learning:

• Introduction to Supervision
• Time Management
• Emotional Intelligence

Participants will earn credentials as they complete each Operational Excellence Program.  A Digital Badge like the example shown here will be issued for each learning experience completed.

You will see a price associated with each course – the Organizational Development Department will be paying for your courses so you will not be charged. Given that, we ask that you please complete any course you start.

If you have questions, please email  Learning@uvmhealth.org. Let’s get started.

Frontline Manager™:  Introduction to Supervision
This course, aimed at aspiring supervisors and companies that want to improve their employees' supervisory skills, is designed to help a worker make the transition from individual contributor to a supervisor who oversees the work of others. Self-paced and highly interactive, the course details the fundamental nature of a supervisor's role and the basic management principles that apply to it. It also provides a close look at seven skills that are essential to any supervisor's success: managing time and priorities; communicating; organizing the work and setting goals; managing relationships; resolving conflict; guising the work; and managing performance. Learners will also have a chance to assess their own supervisory skills and get practical tips on dealing with upper management.  Duration:  6 hours.

UVM Health Network Pricing: $79 per person

Frontline Manager™:  Time Management
While the specific duties of a frontline manager will vary depending on the industry in which they work, one skill that all frontline managers need to master is time management. Frontline managers need to be skilled at managing both their time and company time. Specifically, successful frontline managers must learn to optimize how their direct reports spend their time to improve efficiency and productivity.

In this course, you will learn how to become more effective by employing time management and scheduling techniques. The concepts covered in this course will discuss how to plan, organize, and prioritize your schedule, as well as the schedules of those you manage. You will learn what tasks to delegate and how to address procrastination, and how making time management a priority is the first step to keeping on task and managing a productive schedule.  Duration:  2 hours                          

UVM Health Network Pricing: $39 per person  

Emotional Intelligence for Managers
Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Managers with high EI are better equipped to deal with subordinates, colleagues, and company executives, and they can do a better job of handling and resolving conflicts. This one-module course reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional intelligence.  Duration:  3 hours

UVM Health Network Pricing: $59 per person